Metro Ford — BDC Rebuild

  • +31% contact rate
  • +24% appointments set
  • +18% appointment show rate

Installed daily structures, rebuilt T.O. flow, and integrated call management with CRM.

Valley Nissan — CRM Adoption

  • 95% logging compliance
  • 48 hrs → 2 hrs lead response time
  • +15% month-over-month sales

Configured CRM for dealership workflows and launched Thrive Alerts to close follow-up gaps.